Design & Development

Ian Lurie 8 Sep, 2006

Analysis, and an ADA Checklist

NFB v. Target is just a ruling on a request to dismiss the case. It’s not final. But it could have wide implications for all web sites, as the judge rules that the ADA does apply to web sites. Here’s a quick checklist and some common sense guidelines to help you comply with the ADA.

Design & Development

Ian Lurie 8 Sep, 2006

Legal Precedent For Web Accessibility

Is your site accessible? Better check, because the first legal precedent is out.

Design & Development

Ian Lurie 17 Aug, 2006

Usability Smackdown: Alaska Airlines

I go to an airline’s web site for two reasons: To make a reservation, or check on my flight status. It’s easy to make a reservation from Alaska Airlines’ home page. But try to find the flight status link. It’s there, I promise. It’s just really well hidden. Why not at least make it a… Read More

Design & Development

Ian Lurie 1 Jun, 2006

UPS, Get A Clue About Usability

UPS, you have a loooong way to go when it comes to usability. If you want some free advice, in the form of a rant, read on. I shipped out my first few book orders earlier this week. In typical dysfunctional entrepeneur style, I decided to do it myself. I’ve never done (small) bulk fulfillment,… Read More

Design & Development

Ian Lurie 1 Feb, 2006

Judging, 2: That Cover Thing Again

Previously, I talked about the moment when a web site visitor decides to stay or leave. Seth Godin has another great post about it: Wait!. Be smart, be focused, and don’t ignore the needs/wants/questions of your audience, or they’ll end up ignoring you.

How You Doin'? Design & Development

Ian Lurie 30 Apr, 2005

An Un-modest Brag

Last year Portent redesigned Dessy.com. It was our second iteration of the site in four years, and we really liked it. Turns out some other folks did, too – Dessy.com won Macromedia Site of the Day yesterday, proving that you can conduct a fundamentally sound Internet marketing campaign and still look cool, too. And proving… Read More

polaroid Design & Development

Ian Lurie 8 Feb, 2005

Google Mixing Photos into Text Search

Not sure how I feel about this, but Google is starting to mix photos into their text search results. Search for ‘bicycle’ and you’ll see what I mean. Does this really add value? Or does it clutter up a previously clean interface? Personally I’m not that thrilled with the meaningful results being shoved even further… Read More

Design & Development

Ian Lurie 22 Jul, 2004

Unselfish Design: Building a site for your audience, not yourself

When you picture your web site, who is it for? You, or your audience/customers/clients? Seems obvious, right? A web site is built to address the needs of someone else. You want visitors to buy your product, get your message, support your cause, etc. and the only way to do that is to build a web… Read More

Design & Development

Ian Lurie 19 Jul, 2004

Contingency Design: Learning to Say You’re Sorry

Ever had a miserable customer experience, but walked away smiling? The lousy dinner that was followed up with free dessert? The terrible phone service compensated by two months free? How about a free First Class upgrade after your flight was delayed? Why did you walk away happy? The meal sucked. The phone company drove you… Read More

Design & Development

Ian Lurie 28 Mar, 2004

Towards a Graphics-Free Web

Here’s a radical idea: The Internet would be better if designers worked to make it graphics-free. Whoa, you say – I like all the pretty pictures. If there aren’t any graphics, it’ll be boring! True enough. A graphics-free web is a goal, and like a lot of goals, you set it with the idea that… Read More

Design & Development

Ian Lurie 23 Mar, 2004

Sound Smart: The Value of Good Code

I just finished reading Designing with Web Standards – re-reading it, actually. It’s a must-read for anyone who builds web sites. I also strongly recommend reading the first one or two chapters if you’re looking to hire a web design firm. Why? Because Zeldman makes a great argument for why HTML code – all that… Read More

Design & Development

Ian Lurie 24 Aug, 2003

Keep It Simple

Ian Lurie – 8.24.03

Designing for everyone can be painful – if your monitor can display 1200 pixels across, why not design a site that fills it? Here’s why…  

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