Ian Lurie // Apr 12 2011
In which I wax philosophical while discussing zombies, specialization and people who reek of cigarettes.
This town needs an asteroid. Marketers are specializing our industry to death.
A few years ago, a guy who reeked of cigarette smoke handed me a smudged business card. He handed it to me right after telling me I was ‘not bad at SEO’ but that ‘any time I need expert help’ I can ‘give him a ring’.
I didn’t burn the card. Nor did I shove the still-burning embers down his throat while yelling “HOW’S THIS FOR A RING YOU IGNORANT GIT”. Why? Because of his title, as written on the card:
Semantic SEO search analyst
Yes, you read it correctly. He’s a semantic search engine optimization search analyst.
I was stunned by his niche-fu. He’d created an entire industry that folded in on itself: A black hole of stupidity that no client could escape.
Specialization is everything: You can’t be ‘an SEO’ any more. Noooooo. You have to be a semantic SEO search analyst. There aren’t any writers; there are content marketers, as if marketing using words is revolutionary.
Web designers? Nope. Web experience developers. Web UX specialists. HTML User Interface Designers.
Marketers? Uh-uh. Social media experts. Twitter gurus. Facebook optimizers.
Somewhere, someone specializes in writing the first line of Adwords ads. You know it’s true.
Some folks think this is about a drive for efficiency: Focus on what you do best, outsource everything else.
I don’t think that’s the whole story, though.
Over-specialization is also great camouflage for shallow knowledge. If you want to sell the crap out of a second-rate vegetable peeler, re-label it a turnip twaddler (stolen from Berkeley Breathed) and sell it to turnip fiends. If you want to sell the crap out of second-rate SEO service, re-label it ‘semantic’ whatever and sell it to folks impressed by big words.
Create a new niche and you create a micro-market that, at least for a little while, is your very own. If there are enough
suckers consumers who want your ‘unique, new approach’, you’re in business.
In any post-apocalypse story, the generalists survive, and the specialists die. Horribly.
Think about it. When the zombies/asteroids/swarms of killer insects arrive, the park ranger survives. So does the handyman. The lawyer? Not so much.
Marketing has its own civilization-enders: The Great Recession. The recession of 2001. The arrival of the internet. The arrival of television.
Every time, the specialists get eaten, because they don’t actually know marketing. They know how to buy TV time. They know how to write a sales letter. They know how to spam blogs and get a #1 ranking for ‘cheap cialis for sale’. But they don’t understand how it all works, or why. So they lack any knowledge or skill they can transfer from one specialty to another.
Now, we’ve got:
They’re all marketing zombie food. Fossil fuels waiting to happen. Darwin bait.
I have no plan. I have no idea how to fix any of this. Instead, I look forward to the next marketing Extinction Event. I’ll get a few months where I can stop using phrases like ‘content marketing’ and ‘social media audience acquisition’, and just say ‘marketing’.
More important, our clients will briefly get decent service from people who know how to sell stories and products, not catch phrases and recycled concepts.
Or, I’ll go quietly into extinction with all the other oversized dinosaurs.
See you on the other side.
Ian Lurie is founder and CEO of Portent Inc., an internet marketing agency that has provided internet marketing, including PPC, SEO, social and analytics services, since 1995. Read More