Beware bad statistics. They can kill your internet marketing campaign with bad assumptions, incorrect assessments, and by sending you far off track.
By ‘bad’, I mean:
- Statistics that are collected from a small population. Alexa, for example, collects a lot of their data based on Alexa Toolbar users. It’s very possible those users behave differently than the rest of the internet population. So being top 10,000 on Alexa may not mean a heck of a lot.
- Statistics that are just a rough model of the real data. Google’s toolbar pagerank (the pagerank number you see in the Google Toolbar) is based on the true pagerank. And, by Google’s own admission, it’s totally inaccurate. Don’t obsess over it.
- Insufficient samples. “9 out of 10 visitors to our site made a purchase. We had 10 visitors”. ‘Nuff said.
- Subjective data. “90% of our visitors really like our site.” Really? How do you know? Did you watch them through their monitors?
- Statistics collected in focus groups. Focus groups are worthless, in my opinion, for gaging visitor response to a site design or an interface.
Avoid bad statistics.
Even no data is better than bad data – then you know you’re flying by the seat of your pants. With bad statistics, you’re flying with no pants.