Dreamhost: The Right Way to Deal with Web Problems

Ian Lurie Aug 3 2006

Problem solving done right.Dreamhost is a web site hosting provider. We’ve used them, and I like them.

They’ve some major, WaMu-type problems lately, partly because they’re trying to secure their power infrastructure, and partly because Los Angeles has been having brown- and blackouts.

They show the right way to deal with it: Publicly. On the web. Honestly. And they even make it a little bit funny.

WaMu could learn from this. See my previous post about their web issues, and their mum’s-the-word approach to handling them.

Dreamhost: Anatomy of an ongoing disaster.

tags : conversation marketing